Norton Hospital

Contact Details

My daughter had to be taking to Norton's because of pregnancy and baby came early. We lived almost a two hour drive from the hospital.I can't express enough how great all the staff was. The doctors and nurses, the different departments that came in and showed, talked, and helped my daughter and son n law they were scared, worried, and her and baby lifes were both in danger.But because of the knowledge and experience everything when ok.Each department that was needed was send in so my they both knew what was happening and then afterwords the care of the baby. The service Department workers,which Norton's had any department a patient needs for information and help with paperwork, this young couple wasn't left in the dark, and they would be informed so they knew in days following what would be next and threw out her and husband stay as a new parents helped eased their worries a great deal. And that helped my daughter by keeping her more relaxed and her blood pressure down cause that was one of her medical conditions. It was dangerous to her life, the baby was premature and their was a few severe complications but NICU they were wonderful took care of that baby like it was their very own. Those nurses in the NICU were so experienced and kind, and they helped a young mother , and showed the daddy about what to do with a tiny little girl cause he wanted to know everything he adores his daughter. they showed them the things to do And allowed them to have time as much time as they wanted to visit and do for their baby. then there was the people that assisted my daughter and her husband get a room at the Ronald McDonald House because the baby was there for over 30 days at Norton's and it was a very trying time even the people at the Ronald McDonald House we're kind and courteous as for me and my family we appreciate everything that Norton's done and I highly recommend Norton's Hospital some of the rooms were small but then a room is made for a patient not a bunch of family members. and the waiting area no there was no recliners which I wish they did have cause I am a mother and my child's life was in danger and I didn't want to be that far from her, But after the danger had passed for her in a few days and I saw how well she and baby were being taking care of I was OK and came home but had video calls everyday. Now the little family are home baby is growing my daughter and her husband are doing fine. And getting use to being a little family. So Thank you all at Norton's Hospital for everything each staff member did and done . Because of you all , I have my daughter and a tiny little granddaughter that has stolen my heart . The Taylor's

All private rooms. Nice nurses. Very professional doctors who shows true care and compassion.

I was on the 4 floor after my surgery and my nurses were Rachel and Amy they were very attentive and took very good care of me..even with all the other patients that they had to care for...I would stay there again these nurses go above and beyond to take care of you....Love them both...great patient care....

My wife gave birth in the Norton Hospital Downtown Dec 2016. I had to take my wife to emergency room because she started having pain a week before her due date. The ER was really under staffed and also did not have enough bed. My wife was screaming like crazy and no one was there to do anything. While my wife was going unconscious because of pain, the nurse insisted on taking a urine sample from her. So ignorant!!! Finally I convinced the nurse to take care of my wife without the urine sample. Then they took us to the delivery room. But our experience in delivery room was not as bad as the ER. No one warned us about long term side effect of having epidural. The lady who was administering it, told us it has no side effect. But my wife has had back pain since day one after the delivery. Even her Dr also did not mention about any ling term pain. So unprofessional. It is because they don’t want you to know about it, because epidural makes their job much easier. Lets talk about the post delivery room. They housed my wife in a very small room after her delivery. The ac was not working correctly and would cool the restroom to such a degree that made it impossible for us to use it. We complained but no one really cared at all. Find somewhere else for your medical services.

My wife gave birth in the Norton Hospital Downtown. The nurses were friendly. But our experience was not so promising. They housed my wife in a very small room after her delivery. The ac was nor working correctly and would cool the restroom to such a degree that made it impossible for us to use it. We complained but no one really cared at all. Find somewhere else for your medical services.

Nothing but GREAT SERVICE. Nurses and Doctors are wonderful. Knowledgeable and really listen.

Updating my review because I have been proven wrong; the care has been exceptional. Yes it could be a little cleaner and nicer looking, but all things considered they are very attentive and communicative.

I had the displeasure of having to visit this emergency room because of a fall while visiting relatives in Louisville. I arrived at 7:30 pm and left at 4:25 am . I didn’t get in room to see Dr until after o 6 hr wait. Had broken bone . This is unacceptable .

Never had any issues. Very caring and professional.

I have been in bed, at Norton Hospital, for seven weeks tomorrow and all of the personnel have treated me like family. I have made many new friends and you could not meet a nicer bunch of people. 5th floor, 5 pod, bed 4. (You know who I mean)

The waiting room by the fast track is dirty, there was cigarette butts, food and other filth between the chairs however, this isn't indicative to the quality of care you get. The nurses, doctors and other staff are knowledgeable, caring and attentive. Initially I was skeptical about the care my family member would receive however, that was quickly diminished once the staff took control of the situation.

Went to the emergency room. The staff was super nice. Dr. Harris and his nurse took very good care of me. The best experience ever at a hospital.

My husband an I live in the Hikes Point/DuPont area. We prefer to travel to the to the Norton Hospital Downtown for our care I recently needed an emergency evaluation.I was assessed promptly and taken to the Fast Track option where I was evaluated and treated with expertise by all the nursing, medical,and other service associates. Nearly one year ago, my husband had a serious heart problem and and also received excellent care in the emergency department and later in a unit for patients with heart problems. So many patients may have serious problems that sometimes a longer wait in the ER is unavoidable if the medical condition is not life threatening. We appreciate the computerized access to our medical records. We primarily go to physicians associated with the Nortonheathcare system. In those emergencies mentioned above, having these records available to the nursing and medical staff made decision making easier for all.

My grandson just left there. And I will say they did a good job with surgery and all. But I want to say the nursing staff was fair except for one nurse named Robin she was excellent the best nurse I've ever seen, I wish I had known her last name because I would like to let the hospital know the wonderful amazing job she does .

I have had an awsome experience while My visit at the 5th floor